Privacy & cookies
How GT Kitchens & Bathrooms Ltd looks after your personal information.
Last updated: November 2026
Who we are
This website is run by GT Kitchens & Bathrooms Ltd, 28 Bridge Street, Abercarn, Newport NP11 4SB ("we", "us"). We are the controller of the personal information described here. If you have any questions about this notice or your information, contact us at contactus@gtkb.co.uk or call 01495 243630.
What information we collect
- When you send an enquiry through our quote form, by email or by phone: your name, phone number, email address, postcode and the details you tell us about your project.
- If you go ahead with a project: your address, the design, measurements and specification for your room, quotations, invoices and payment records, and any notes needed to carry out the work.
- Photos: we may photograph completed work. We only use photos of your home on our website or social media with your permission, and we never show your address.
How and why we use it
| Purpose | Lawful basis |
|---|---|
| Replying to your enquiry, arranging a home visit and preparing a quote | Taking steps at your request before entering into a contract |
| Designing, supplying and fitting your kitchen or bathroom, and aftercare | Performance of our contract with you |
| Keeping invoices and financial records | Legal obligation (tax and company law) |
| Following up to check you're happy, and asking for a review | Our legitimate interests in running and improving our business |
We do not sell your information, and we do not send marketing emails or texts.
Who we share it with
- Trusted tradespeople working on your project (for example electricians, plasterers, tilers and floor layers) – only the details they need to do the job.
- Suppliers where needed to order and deliver your kitchen, bathroom, worktops or appliances.
- Service providers who support our business, such as our email provider, the service that delivers our website quote form, and our accountant.
- Authorities such as HMRC where the law requires it.
Some of our service providers may store information outside the UK. Where they do, appropriate safeguards are in place as required by UK data protection law.
How long we keep it
- Enquiries that don't go ahead: up to [12 months], then deleted.
- Customer and project records: 6 years after the work is completed, to meet tax requirements and support any guarantee or aftercare.
Your rights
You have the right to ask for a copy of the information we hold about you, and to ask us to correct it, delete it, or restrict or object to how we use it. To make a request, contact us using the details above. We'll respond within one month.
If you're unhappy with how we've handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint, telephone 0303 123 1113.
Cookies
Cookies are small files a website can store on your device. This website does not set any cookies of its own, and it does not use analytics or advertising trackers.
- Google Maps: the map on our contact page only loads if you click "Show the map". Google may then set cookies – see Google's cookie policy.
- Links to other sites: our links to Google reviews and Facebook take you to those sites, which have their own privacy and cookie policies.
If we add any feature that uses non-essential cookies in future, we'll ask for your consent first and update this notice.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed.